At HEETS TEREA , we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us online.

1.Information We Collect

When you use our website, we may collect the following:

  • Personal details – name, phone number, email, and delivery address.

  • Payment details – processed securely via trusted third-party gateways.

  • Browsing data – such as cookies, IP address, and device information (used for analytics and site performance).

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders quickly across the UAE.

  • Provide customer support and updates on your purchases.

  • Improve website performance and personalize your shopping experience.

  • Share promotional offers (only if you opt-in to receive them).

3. Data Protection

Your data is protected through SSL encryption and secure servers. Payment details are never stored on our servers and are handled only by trusted payment providers.

4. Sharing with Third Parties

We do not sell or rent your personal information. However, we may share limited details with:

  • Delivery partners – for order fulfillment.

  • Payment gateways – to process secure transactions.

  • Analytics tools (e.g., Google Analytics) – to help us improve our services.

5. Cookies Policy

Our website uses cookies to:

  • Remember your preferences and shopping cart.

  • Analyze site traffic and improve performance.

  • Deliver relevant offers.
    You can disable cookies anytime in your browser settings.

6. Your Rights

As a customer, you have the right to:

  • Request access to the personal data we hold about you.

  • Ask us to update, correct, or delete your data.

  • Opt out of marketing communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:
📍 Dubai, UAE
📧 support@heets-terea.ae