Welcome to Heets-Terea.ae (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, protect, and use your personal information when you interact with our website, social media pages, or applications (collectively referred to as the “Platform”).

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). This Privacy Policy governs our actions regarding the collection, use, and disclosure of your Personal Information.

By using our Platform and submitting any information to us, you consent to the storage and processing of your information in the United Arab Emirates (UAE) or other countries where we operate. Please note that these countries may have different privacy and data protection laws than your country of residence.

Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated individuals who oversee compliance with this Privacy Policy.

Purposes of Collecting Personal Information

We collect, use, and disclose Personal Information to:

  • Provide you with the products or services you request.
  • Offer additional products or services we believe may interest you.
  • Fulfill other purposes identified at the time of collection.

In some cases, the purpose of collecting information may be implied (e.g., providing your name, address, and payment details during the order process).

Personal Information We Collect

We collect personal information that can be used to identify you, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address

We may collect this information directly from you or through third-party sources such as joint marketing partners, social media platforms, or other publicly available sources.

Other Information We Collect

We may also collect information about your use of the platform, such as:

  • IP address and device information (e.g., MAC address, device type, operating system, browser type).
  • Location data (if you enable location services).
  • Platform usage details (e.g., browsing history, products viewed, purchases made).

This information may be shared with third parties for lawful purposes.

Use of Cookies

We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us:

  • Improve website performance.
  • Provide customized viewing options.
  • Compile statistical reports on website activity.
  • Recognize you as a returning visitor.

You can configure your browser to reject cookies, but this may limit your ability to use certain features of the Platform. For more information, visit www.allaboutcookies.org.

How We Use Personal Information

We use your Personal Information to:

  • Fulfill your requests and respond to inquiries.
  • Send administrative updates (e.g., changes to terms, conditions, or policies).
  • Administer promotions or contests.
  • Analyze Platform usage and improve our services.
  • Secure the Platform and prevent fraud.
  • Personalize your experience.
  • Contact you about our products, services, or third-party offerings (with your consent).

How We Share Personal Information

We may share your Personal Information with:

  • Service providers who assist us in operating our business (e.g., website hosting, data analysis, customer service).
  • Third-party sponsors of promotions or contests.
  • Government authorities or law enforcement agencies to comply with legal obligations.
  • Other companies owned by or affiliated with Heets-Terea.ae.
  • A purchaser of Heets-Terea.ae (in the event of a merger, acquisition, or sale of assets).

We will not share your Personal Information for purposes other than those described in this policy unless we obtain your consent.

Your Choices and Consent

Providing Personal Information is always your choice. However, withholding certain information may limit your ability to use our Platform or access certain services.

You can opt out of receiving promotional emails by following the unsubscribe link in those messages.

Third-Party Tracking

We may use third-party services to deliver targeted advertisements or content based on your browsing behavior. These services may use cookies or pixel tags. To learn more about your choices, visit www.aboutads.com/choices.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Protection of Personal Information

We use security measures, including Secure Socket Layers (SSL), to protect your Personal Information. Access to your data is restricted to authorized personnel and service providers.

Linked Services

Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy at any time by posting the revised version on our Platform. Your continued use of the Platform constitutes acceptance of the updated policy.

Use of the Platform by Minors

Our Platform is not intended for individuals under the legal smoking age in their jurisdiction (typically 18+). We do not knowingly collect Personal Information from minors.

Sensitive Information

We ask that you do not provide sensitive Personal Information (e.g., social security numbers, health information, religious beliefs) through the Platform.

Accessing or Updating Your Personal Information

You may request access to, or correction of, your Personal Information by contacting us at sales@heets-terea.ae. Note that we may retain certain information for legal or operational purposes.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: sales@heets-terea.ae
Address: Dubai, United Arab Emirates